Serving Pasco County, Spring Hill Area, New Tampa, and Surrounding areas | 1-833-519-POOL (7665)
Frequently Asked Questions
How often should I get my pool serviced?
To properly maintain your pool water in Florida, the water needs to be tested and serviced weekly. This is the best for your pool water, surface, and equipment. It also provides a better environment for you and your family to swim in. This also ensures you get the longest period possible from your pool surface and equipment.
What is included in your pool cleaning service?
Our full-service cleaning includes brushing the walls and floor of the pool, scrubbing tiles, vacuuming (as needed), skimming, removing debris, cleaning pump and skimmer baskets, testing/balancing chemicals, and filter checks. We also ensure to clean the filter at the appropriate time to maximize its effectiveness. We also ensure to check to your equipment is operating appropriately and safely on each visit.
Do you service hot tubs and spas too?
Yes, we provide the same quality cleaning and maintenance for hot tubs and spas to keep water safe and welcoming.
Do I need to be home during the pool service?
Nope, we can gain secure access to fully service the pool without the homeowner present. We provide you with an e-mailed recap that includes pictures after each service.
What training do your technicians have?
Our technicians are fully background checked, insured, licensed, and trained on all state safety protocols for pool maintenance. All of our Team Leaders are Certified Pool Operators by the FSPA. All of our techs also undergo the CPO certification once they complete our internal training.
How much does pool service cost?
We provide each client with a free customized service plan estimate based on the size, age, equipment, and other requests of the client.
What products do you use?
We use the highest quality commercial grade products on the market. We continuously work with our distributor and vendor partners to keep abreast of the latest technologies and products in the industry.
How do you handle pool repairs?
We have a network of licensed partners to provide pool repair services. Let us know what needs fixing and we’ll take care of coordinating expert repairs.
Can you help me get my green pool back to normal?
Yes! Our team is specifically trained on how to treat the most algae impacted pools. We will help create a customer treatment plan based on the level of algae in the pool. We will have your pool back to its top condition in a very short amount of time.
Do you provide emergency or urgent pool service?
Yes! Contact us anytime for emergency cleaning, repairs, or troubleshooting to get your pool back in top shape.
What makes your pool service better than competitors?
Our dedication to customized care, top-notch technicians, latest technology, sustainable products, and 5-star service separates us from the rest. We also have a promise to our clients to ensure they are fully satisfied with their service.
Will my pool be serviced on the same day every week?
Yes, we schedule our technicians to service their pools on the same day each week. Please keep in mind that holidays or severe weather may impact this schedule from time-to-time but we work to ensure we communicate this ahead of time.
"POOLfection USA LLC, your comprehensive pool cleaning and maintenance partner. Offering Swimming Pool Cleaning Services across Florida © POOLfection USA LLC 2024. POOLfection USA LLC is fully compliant with the Florida Department of Licensing and Regulation.